Cancelation/ Rescheduling
Policies and Fees

There are some things that are completely out of our control like; getting sick, or your kids getting sick, and I know you can’t plan for your car breaking down or getting scheduled for a surprise meeting at work - but neither can I…

I appreciate your booking and support, but as a business that relies solely on your pre-booked appointments, there only being one of me, and limited availability within the day, canceling or rescheduling appointments close to the appointment time is a massive loss of revenue for me, and significantly changes how I’m able to run my business.

All booking changes, rescheduling or cancellations must be done online using the link on your confirmation or reminder email, or select "Already Booked in" at the top right hand side of the website.

You are solely responsible for your own appointment any excuses will not be tolerated if you forget to change/cancel your booking outside of the 48 hours policy.

Magsnificent Nails does NOT take responsibility for any messages received in regards to appointment changes or cancellations.

Messaging Magsnificent Nails, at any point (before or after the 48 hour point of appointment) is not a sufficient means of changing or canceling your appointment.

It must be online only, or fees will incur. Please read below.

Cancellation and rescheduling charges are non-negotiable.

Cancellations or rescheduling within 48 hours of appointment time- service booked is charged in Full.

‘No-showing’ to an appointment - service booked is charged in Full.

Arriving more than 15 minutes late - your appointment will need to be rescheduled, and you will be charged in full for the service.

Deposits are non-refundable

**Deposits will be used as a credit for your next appointment (as long as you’ve rescheduled or canceled before the 48 hour mark).**

All clients are required to add and save their card details on their timely account.

All card details are saved securely with Timely Pay, and ensures that you have access to the best in-store experience with saved card payments.

By adding a card to your account, in order to save your details you're required to check the box stating; "By adding your card, you are authorising Maggie Baxter of Magsnificent Nails to debit your card for future charges including any no-shows, or cancelation fees." Please keep this in mind as all terms and conditions apply to all appointments made through online booking, messages, or manually made with Maggie. If a card is charged for policies fee reasons, you have already authorised this when adding a card, or by asking me to add card details manually.

Payments - You will be required to pay for appointment charges within 5 business days. Failure to do so will result in any existing appointments being canceled, and the unpaid charges going on your account until paid.

You're liable for any collection fees due to unpaid invoices left longer than 4 weeks.

If you are unable to commit to your appointment and want to avoid service charges, you are able to send someone to utilize your appointment time - taking into account;

They will need to have the same valued service that was previously booked for.
Proof of vaccination in levels Red and Orange is required. If they cannot, the service is unable to go ahead, and you will be charged in full as per a canceled appointment.
**Anyone utilizing your appointment time needs to read through the COVID-19 policies at magsnificentnails.co.nz before the appointment**

If you are visibly unwell and attend an appointment, I am within my right to refuse services and you will be charged the full service amount. I hold many hands everyday, my health and the health of other clients is more important than a nail appointment. I appreciate your commitment to your nail appointment, but health comes first.

I will be as accommodating as possible when I can, but I need you to be aware of your appointment times so you’re able to cancel or reschedule your appointment(s) with enough time so you wont need to pay service fees.

Cancelation/ Rescheduling Policies and Fees

Terms and Conditions

The time that is allotted for your personal appointment is very important to me, I respect your time so please consider and respect my time. Please arrive 5 minutes prior to your appointment time, and give more than 48 hours notice when canceling or rescheduling your appointment.

If you’ve booked time for nail art, please come with an idea of what you’d like - feel free to message with questions, and pictures prior to your appointment.

If you are unsure what services to book in for, please send me a message and I can help you with your booking. This allows you to have the service/ nail art that you desire.

You can also check out magsnificentnails.co.nz for information about services and nail art options.

I am within my rights to refuse any services I deem unfit to provide.

Service pricing subject to change without notice.

No children are permitted in the salon -

This is not a child-proofed space. For health and safety reasons, and also your appointment experience, we ask you to refrain

from bringing in children.

I cannot guarantee a high quality service, if you're needing to; entertain young ones, and if things are getting bumped.

You need to be able to enjoy your appointment to the fullest!

With my nail space being located within Lilly Christine, all of us have to be mindful of each other and our clients. It isn’t fair to jeopardize other appointments happening within the space with distractions and unfit conversation for children.

If a child (or children) are brought to the salon, the appointment will have to be canceled, and paid in full.

It will be up to the client to schedule an appointment at a future date.

*Please feel free to send a message if you have any questions regarding children in the salon.